I am an experienced IT manager, coach and trainer who is passionate about Agile at team (Scrum, Kanban, XP…) and at scaled level (SAFe, Nexus, Scrum@Scale…). Having 15+ years experience in project, program and portfolio management, product management, software development and IT supply chain.

Currently working in one of the largest pharmaceutical company in the world, I have lead and managed teams of various sizes in different geographical locations (China, Singapore, Switzerland) throughout my career.

I am a Registered Scrum Trainer (RST) and a SAFe Program Consultant (SPC). Furthermore, I hold over a dozen of professional certificates* in addition to a Master degree in Computer Science/Electronics and an MBA. I was trained by Jeff Sutherland as Scrum Master in May 2015 and certified as a Scrum Trainer by Dr Sutherland again in October 2019 in Boston.

I speak English, French, Chinese and conversational German. When not training or coaching, I enjoy spending time with my wife and my 3 little boys.

*:Certified Scrum Master (CSM), Professional Scrum Master I & II (PSM I, II), Professional Scrum Product Owner (PSPO), Scaled Professional Scrum (SPS), Project Management Professional (PMP) and PMI Agile Certified Practitioner (PMI-ACP)

I am Alex, a German IT Service Management enthusiast with more than a decade of experience gained in divers multinational companies based in Switzerland and Hungary. My main passion is sharing my knowledge with people, mainly in the form of fun training courses or individual coaching. Whenever, I get the chance to help people understand the modern ways of IT Service Management, I feel happiest in my professional role.

As an addition to my experiences, I have achieved several official certifications including the ITIL 4 Foundation and Managing Professional, the ITIL v3 Foundation and all life-cycle modules and the SAFe Program Consultant title.

Besides the IT Service Management part, I am also a big believer of an Agile mindset, constantly advocating for breaking down organizational barriers and acting as one when it comes to satisfying the needs of customers.

“Start where you are” and “Progress iteratively with feedback” are some of the guiding principles I think should be at the core of any initiative or improvement.

In my private time, I am a happily married,  passionate landscape photographer taking every opportunity to go out shooting and flying my drone. Especially here in Switzerland, where I am amazed by the beauty of nature every time I am outside.