Description
Introducing our comprehensive eLearning program on ITIL® 4 Specialist: Create, Deliver and Support. This module is specifically designed for IT practitioners and leaders who are involved in designing digital products and services, as well as delivering and supporting them to agreed levels. It encompasses a wide range of activities, including development, deployment, and monitoring.
In this engaging eLearning program, you will gain the knowledge and skills to improve existing processes, effectively manage IT teams, optimize value streams and workflows, align digital services with business strategy, enhance service development, and integrate new technologies. With a focus on embedding Lean, Agile, and DevOps ways of working, this course equips you with the tools to excel in the dynamic field of IT service management.
Our flexible learning platform allows you to study at your own pace, anytime and anywhere. With a combination of expertly crafted content, including videos, quizzes, case studies, and real-world examples, you’ll have a comprehensive understanding of the principles and practices of ITIL® 4 Specialist: Create, Deliver and Support.
Included in this eLearning program is a voucher for the official ITIL® 4 Specialist: Create, Deliver and Support exam. By successfully completing the course and passing the exam, you will earn a globally recognized certification that validates your expertise in designing, delivering, and supporting IT-enabled products and services.
Join us today and take advantage of this eLearning program to enhance your skills, expand your professional opportunities, and contribute to the success of your organization!
- Delivered through Canvas LMS
- Engaging multimedia approach
- Interactive elements
- Multi-level learning structure
- Quizzes and knowledge checks
- Take2 Re-sit Exam Option
Take2 Re-sit Exam Option
The PeopleCert Take2 Re-sit Exam Option is already included in this eLearning offering, providing some extra security and peace of mind for passing your ITIL 4 Foundation exam.
In the unlikely event of having an unsuccessful outcome on your initial exam, you will be notified that your Re-sit option has been activated. You will have the possibility to select a new exam date up to 6 months in advance, giving you all the time you need for the preparation.
FAQ
We strive to fulfill all orders as soon as possible, but it might take up to 24 hours.
Please also note, that this can vary on weekends.
Our regular business times are Mo-Fr 8:00-18:00 UTC +1
ITIL 4 is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindset to meet ever-changing business needs and deliver value to its users. ITIL is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.
For the ITIL 4 CDS exam, you have 90 minutes.
Thee exam contains 40 questions and the passing score is 28 out of 40 marks required to pass (70%)
An ITIL 4 Foundation certification is a pre-requisite for studying Create, Deliver and Support.
To pass the exam, you will need to score at least 28 out of 40 marks, which corresponds to a passing percentage of 70%.
The exam consist of multiple-choice questions where you will be presented with a question and several possible answers. You will need to select the correct answer from the options provided.
The ITIL 4 CDS exam is a closed-book exam, meaning you won’t have access to any reference materials or resources during the test. You’ll need to rely on your knowledge and understanding of the subject matter.
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