How to get the ITIL 4 Foundation Digital Badge

How to get your well deserved ITIL 4 Foundation digital badge

Because it is not that intuitive as one might think…

Before you can hope to acquire the badge, you need to fulfil two prerequisites:

Having an active PeopleCert Plus membership on your peoplecert.org account (which is always included in our exam packages, just saying…)
Passing the ITIL 4 Foundation exam (you might have guessed this one 🙂 )

In 2021 Peoplecert.org acquired AXELOS and started providing a range of IT Service Management, project management, risk management, Lean and agile certifications online and on paper if needed.

Register for your ITIL 4 exam

So, the very first step would be to book an exam,

This can be done individually as well on the PeopleCert website, but in most cases it is directly triggered by the training provider. In case you are interested, check out our ITIL 4 Foundation eLearning offer for individuals and our corporate offer.

Usually it is worth to book the course and exam through a training provider, as the exams booked with PeopleCert are quite expensive and their packages contain less.

Our training prices include the online proctored examination, a free retry, 300 mock exam questions a 1-year PeopleCert Plus membership and we take care of all administrative details.

Once done, you get a voucher code via email, which you can redeem after setting up an account on peoplecert.org.

Passing your exam

Step number 2 would be passing the exam. Sounds logical, right? The exam itself is taking one hour (but non-native speakers can apply for 15 extra minutes of dictionary time). You get 40 questions and need at least 26 correct answers to pass, which is 65%. Still sounds doable…

However, it is important to note that attending the course might not be enough to pass it, especially for attendees completely new to the ITIL framework and the IT Service Management universe.

If you wish to understand more about the exam and get some advice on how to pass it, please have a look at our detailed article.

And now the badge-acquiring fun starts

After passing the ITIL 4 Foundation exam, you will receive a confirmation screen of your results. So far so good. You can print that or save it as a PDF, but this is NOT your certificate.

Your results will now be confirmed by PeopleCert, and after some time you will receive an email with a link to your certificate in PDF format. Alternatively, you can also log in to the PeopleCert portal and check it yourself.

There you can click on “View Certificate” and voila.

peoplecert certifications and memberships screenshot png

Once you have the certificate, you can go to the Digital Badges page to check for your badge. It might take a couple of days to appear after you got your certificate.

And don’t forget, that you need an active PeopleCert Plus membership for this.

This membership actually has some other benefits as well:

The first year is free, at leas if you have booked your ITIL 4 Foundation exam with us
You get access to tons of useful resources like the ITIL 4 Practice Guides, document templates, case studies, white papers and a huge community
Last but not least, the CPD (Continuing Professional Development) platform, allowing you to keep track of your activities and providing the foundation for your badge

Finally claiming your precious digital ITIL 4 Foundation Badge

“My Precious…” as Gollum would have said, only with a slight difference…Our badge will not be thrown into the fires of Mount Doom by some Hobbits. Instead, we proudly display our achievement on LinkedIn or other social media.

So just go to the Digital Badges page and turn on the “Share” slider on your badge.
Scroll up to the “View Your Public Profil” button and klick it
Look for your badge and you will see several small icons for the sharing options on different platforms (e.g. Facebook, LinkedIn, X, or you could simply download it as an image file)
Klick the option you like and check the buttons which appear below
For example, if you select LinkedIn and klick “Add to Profile”, you will be redirected to the following page, where you can do exactly that: