Delivered in 2 days 09:00-17:00 GMT+2
Including the course slides, exam and certification
This course will be delivered in Basel, Switzerland
One take at the official exam with PeopleCert
The course will be delivered in English
We are a small training company passionate about Agility and Service Management, caring about every attendee, and not just a huge training corporation who sends a different random trainer from LinkedIn to every course.
All our courses are officially accredited and prepare you to pass the official exams
We care for every attendee and listen to your needs throughout the whole course
The course fee includes one try at the official online exam with PeopleCert (300 USD)
30 Days Q&A
We offer a follow up repetition call after the course and 30 days of Q&A
ITIL 4 Managing Professional and Trainer
Being an ITIL 4 trainer is one of my big passions, especially since the framework started incorporating Lean-Agile principles. I have been working in the IT departments of logistic and pharma companies and shared service centers since 2008. Throughout my career, I had the pleasure to train and certify close to 500 individuals. I have always utilized the given guidance in my various roles (Strategy and Design Service Manager, Service Delivery Manager, ITSM Team Lead) and projects, like the implementation of a global ticketing tool or the design and rollout of global practices. Anybody attending my courses will experience the enthusiasm and passion I have for these topics, which will hopefully motivate them to apply the framework in their lives.
The course will be delivered on-site in Basel, Switzerland. We will have sessions of approx. 1,5 hours, but this also depends on the class dynamics. If we see you falling apart, we can put in additional breaks 🙂
The course also includes various games and activities to loosen up the theoretical material. You can even win an amazing prize during one of the games.
Below are some impressions from our courses. Hope you like it.