Description
Introducing our comprehensive eLearning program on ITIL® 4 Specialist: Plan, Implement, and Control. This module is specifically designed for IT practitioners and leaders involved in planning, implementing, and controlling IT services. It combines key concepts from five essential ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, and IT Asset Management.
Key Features:
- Key Concepts and Importance: Understand the purpose and key concepts of the Supplier Management Practice, emphasizing its significance in managing supplier relationships and ensuring value delivery from third-party services.
- Supplier Performance and Contract Management: Learn to manage and assess supplier performance, negotiate and review contracts, and ensure alignment with organizational needs.
- Practice Success Factors and Metrics: Familiarize yourself with practice success factors (PSF) and key metrics to evaluate the effectiveness and efficiency of Supplier Management.
- Processes and Roles: Explore Supplier Management processes, including key activities, and understand the roles and necessary competencies for managing supplier relationships and performance.
- Information, Technology, and Partners: Discover how Information and Technology can support Supplier Management, and learn to cultivate productive partnerships with suppliers to enhance service delivery and business outcomes.
- Capability Model and Practice Success: Understand the ITIL capability criteria supporting practice development and learn strategies for establishing robust supplier management practices in alignment with ITIL guiding principles.
- Delivered through Canvas LMS
- Engaging multimedia approach
- Interactive elements
- Multi-level learning structure
- Quizzes and knowledge checks
- Take2 Re-sit Exam Option
Why Choose This Course?
- Flexible Learning: Study at your own pace with our flexible learning platform, available anytime and anywhere.
- Expert Content: Engage with expertly crafted content including videos, quizzes, case studies, and real-world examples.
- Certification: Includes a voucher for the official ITIL® 4 Practitioner exam. Earn a globally recognized certification upon passing.
- Interactive Elements: Our course features an engaging multimedia approach with interactive elements.
Additional Benefits:
- Take2 Re-sit Exam Option: Provides extra security and peace of mind for passing your exam.
- Mock Exam: Access a timed and marked mock exam to reduce exam anxiety.
- PeopleCert Plus Membership: Gain access to ITIL 4 Practice Guides, templates, and more for 1 year.
- Digital Badge: Download your ITIL 4 Practitioner digital badge to showcase on LinkedIn, your CV, or other platforms.
Skills Covered:
- Service Design
- Continual Improvement
- Relationship Management
Enroll today and take advantage of this eLearning program to enhance your skills, expand your professional opportunities, and contribute to your organization’s success!
FAQ
ITIL® 4 Practitioner: Supplier Management eLearning by PeopleCert
ITIL® 4 Practitioner: Supplier Management eLearning by PeopleCert
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