Description
Introducing our comprehensive eLearning program on ITIL® 4 Practitioner: Supplier Management. This module is specifically designed for IT practitioners and leaders responsible for managing supplier relationships and ensuring that supplier performance supports the seamless provision of quality products and services.
Key Features:
- Key Concepts and Importance: Understand the purpose and key concepts of the Supplier Management Practice, emphasizing its significance in managing supplier relationships and ensuring value delivery from third-party services.
- Supplier Performance and Contract Management: Learn to manage and assess supplier performance, negotiate and review contracts, and ensure alignment with organizational needs.
- Practice Success Factors and Metrics: Familiarize yourself with practice success factors (PSF) and key metrics to evaluate the effectiveness and efficiency of Supplier Management.
- Processes and Roles: Explore Supplier Management processes, including key activities, and understand the roles and necessary competencies for managing supplier relationships and performance.
- Information, Technology, and Partners: Discover how Information and Technology can support Supplier Management, and learn to cultivate productive partnerships with suppliers to enhance service delivery and business outcomes.
- Capability Model and Practice Success: Understand the ITIL capability criteria supporting practice development and learn strategies for establishing robust supplier management practices in alignment with ITIL guiding principles.
- Delivered through Canvas LMS
- Engaging multimedia approach
- Interactive elements
- Multi-level learning structure
- Quizzes and knowledge checks
- Take2 Re-sit Exam Option
Why Choose This Course?
- Flexible Learning: Study at your own pace with our flexible learning platform, available anytime and anywhere.
- Expert Content: Engage with expertly crafted content including videos, quizzes, case studies, and real-world examples.
- Certification: Includes a voucher for the official ITIL® 4 Practitioner exam. Earn a globally recognized certification upon passing.
- Interactive Elements: Our course features an engaging multimedia approach with interactive elements.
Additional Benefits:
- Take2 Re-sit Exam Option: Provides extra security and peace of mind for passing your exam.
- Mock Exam: Access a timed and marked mock exam to reduce exam anxiety.
- PeopleCert Plus Membership: Gain access to ITIL 4 Practice Guides, templates, and more for 1 year.
- Digital Badge: Download your ITIL® 4 Practitioner digital badge to showcase on LinkedIn, your CV, or other platforms.
Skills Covered:
- Service Design
- Continual Improvement
- Relationship Management
Enroll today and take advantage of this eLearning program to enhance your skills, expand your professional opportunities, and contribute to your organization’s success!
FAQ
Reviews
There are no reviews yet.