ITIL® 4 Foundation eLearning – by PeopleCert

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Please also note, that this can vary on weekends.
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ITIL 4 is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindset to meet ever-changing business needs and deliver value to its users. ITIL is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.

After purchasing the official ITIL 4 Foundation mock exam, we will generate a voucher code for you.

With that, you will need to register an account at peoplecert.org to access the mock exam under the “Overview” menu section.

Here, you can click “START” to begin the test.

• First, you get introduced to the official exam tool, which will also be used for the actual exam
• Then, you need to accept the Non-Disclosure Agreement (NDA)
• Now, you will receive the instructions on how to navigate the tool
• And finally, by clicking “Start Exam” the fun begins
• At the end of your Mock Exam, you will receive a test report with full marked results, indicating areas of improvement

The voucher can be redeemed after up to 12 months from the date of purchase.

Once you start your mock exam, you have 24 hours to complete it.

For the ITIL 4 Foundation exam, you have 1 hour by default, but you get 25% extra time if English is not your native language.

Native English speakers get roughly 90 seconds per question, while non-native English speakers get roughly 110 seconds.

For the practice quiz on our page, there is no time limit, nevertheless, you should finish in max. 37,5 minutes to simulate the available time during the actual exam.

• Chinese
• Dutch
• English
• French
• German
• Hungarian
• Italian
• Japanese
• Polish
• Spanish
• Thai
• Portuguese (Brazil)

This mock exam contains 40, officially approved mock exam questions, provided directly by PeopleCert.

These practice questions are randomly selected from a large pool containing the actual exam questions, you might even get one of these during the official exam.

The mock exam is available one time. If you want to try it another time, it needs to be purchased again, as a new mock exam voucher code needs to be generated by PeopleCert.

To pass the official ITIL 4 Foundation exam, you need to have 26 correct answers out of 40 questions.
Nevertheless, we suggest to aim for a better score on the practice test, somewhere around 80%-90%, as the actual exam questions might be a bit harder.

For more details on the official exam, please check our dedicated exam preparation article.

And for some insider tips and tricks, you can check THIS out.

• Well, you can always get in touch with us 🙂
• You can attend one of our accredited ITIL 4 Foundation courses
• Or have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube
• You could also ask us for some one-on-one exam preparation for an hourly fee

There are no prerequisites for taking the ITIL 4 Foundation mock exam, however, it is suggested to attend the official course or prepare in some other way.

For a compilation of the most important exam topics, please have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube.