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ITIL® 4 Foundation eLearning – Basic

Rated 5.00 out of 5 based on 9 customer ratings
(9 customer reviews)

CHF 799,00 Original price was: CHF 799,00.CHF 619,00Current price is: CHF 619,00.

Get ITIL 4 Foundation certified with our uniquely engaging, self-paced e-learning course available online and as an app with Learnify.

SKU: ITIL4F-ELEARNING-BASIC-EN Category: ITIL 4 Tags: elearning, exam, itil4, online
  • Description
  • Reviews (9)

Description

ITIL 4 Foundation eLearning


Are you preparing for the PeopleCert ITIL 4 Foundation exam to gain your official certificate? You have come to the right place!

Get access to our officially accredited  ITIL 4 Foundation eLearning course and pass your exam for sure!

With over 12 hours of contents, our self-paced course contains everything you need and some extras for an awesome experience:

130 bite-sized videos explaining the ITIL 4 concepts

We know how dry and overwhelming ITIL can be, so we have decided to try a different approach. One, which cuts the whole material into easily digestible, bite-sized chunks that can be consumed anytime, anywhere without necessarily investing a lot of time and energy.

The curriculum is divided into over 125 videos, which are part of 11 lessons divided into 5 modules. Overall 5.5 hours of pure video content and around 12 hours with all the activities.

Our well-proven exam simulator

Our mock exam simulator will prepare you in the best condition possible for the exam with over 300+ questions available. With a timed exam, you are as close as an actual exam as it gets.

1 voucher + 1 FREE retry at the official, online-proctored ITIL 4 Foundation exam

The official, online proctored ITIL 4 Foundation exam with Peoplecert.org is included in the price.

Forthermore, one additional try is included for FREE in the unlikely event, that the first exam fails.
We can ensure you however, that this does not happen frequently, as we are proud to have a success rate of 99.9 %.

Retain your knowledge with our Memo Trainer and 300+ mock exam questions

Our course uses the MemoTrainer™ system designed to challenge learners by selective repetition and smart exercises to activate knowledge and stimulate long term memory.

An engaging and fun presentation style, just like a live training

ITIL is not boring! At least if presented well.

We know that many think of ITIL as this last-century, over-aged, boring and dry management framework, which is only relevant for IT managers over a certain age and pay grade.

But that is not true, especially not since ITIL 4 was released, including all these amazing concepts from Lean, Agile, DevOps and more. It became an exciting body of knowledge with a razor-sharp focus on how value co-creation can be achieved with our customers and stakeholders.
And isn’t that what we all want?

Exactly! And the best part is, that we know the pain of boring presentations, so we did the exact opposite. Our videos are presented in an engaging, fresh and fun style to ensure the best possible value for you.

Live discussions throughout the whole course

Our trainer is available for discussions and questions throughout the whole course. But you can also engage and discuss with other trainees completing the training thanks to the built-in functionality of our learning management system.

Our ITIL 4 Trivia Game

We like to have fun in our courses and we hope that you can also enjoy some of it with our ITIL 4 Trivia Game – 30 tiles modeled around Jeopardy!

Take2 Re-sit Exam Option


The PeopleCert Take2 Re-sit Exam Option is already included in this eLearning offering, providing some extra security and peace of mind for passing your ITIL 4 Foundation exam.

In the unlikely event of having an unsuccessful outcome on your initial exam, you will be notified that your Re-sit option has been activated. You will have the possibility to select a new exam date up to 6 months in advance, giving you all the time you need for the preparation.

Mock exam and 1-year PeopleCert Plus Membership included


Besides our proven mock exam simulator with over 300 questions, you will also get access to PeopleCert’s own official, timed and marked mock exam, allowing you to experience how the actual exam will work. No more exam anxiety!

Furthermore, you will also receive a 1-year PeopleCert Plus membership, which grants access to various resources including the ITIL 4 Practice Guides and various other templates, which you can use in your daily business.

And last but not least, you will have the possibility to download you own ITIL 4 Foundation digital badge to display on LinkedIn, your CV or other platforms.

FAQ


 

How long does it take for my order to be processes?

We strive to fulfill all orders as soon as possible, but it might take up to 24 hours.
Please also note, that this can vary on weekends.
Our regular business times are Mo-Fr 8:00-18:00 UTC +1

What is ITIL 4?

ITIL 4 is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindset to meet ever-changing business needs and deliver value to its users. ITIL is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.

How does the official mock exam work?

After purchasing the official ITIL 4 Foundation mock exam, we will generate a voucher code for you.

With that, you will need to register an account at peoplecert.org to access the mock exam under the “Overview” menu section.

Here, you can click “START” to begin the test.

  • First, you get introduced to the official exam tool, which will also be used for the actual exam
  • Then, you need to accept the Non-Disclosure Agreement (NDA)
  • Now, you will receive the instructions on how to navigate the tool
  • And finally, by clicking “Start Exam” the fun begins
  • At the end of your Mock Exam, you will receive a test report with full marked results, indicating areas of improvement
How much time do I have for the mock exam?

The voucher can be redeemed after up to 12 months from the date of purchase.

Once you start your mock exam, you have 24 hours to complete it.

How much time do I have for the actual ITIL 4 Foundation exam?

For the ITIL 4 Foundation exam, you have 1 hour by default, but you get 25% extra time if English is not your native language.

Native English speakers get roughly 90 seconds per question, while non-native English speakers get roughly 110 seconds.

For the practice quiz on our page, there is no time limit, nevertheless, you should finish in max. 37,5 minutes to simulate the available time during the actual exam.

In which languages can I take the official ITIL 4 Foundation exam?
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Spanish
  • Thai
  • Portuguese (Brazil)
How many questions are included in the mock exam?

This mock exam contains 40, officially approved mock exam questions, provided directly by PeopleCert.

How close are the ITIL 4 Foundation practice questions to the actual exam questions?

These practice questions are randomly selected from a large pool containing the actual exam questions, you might even get one of these during the official exam.

How many times can I try the ITIL 4 Foundation mock exam?

The mock exam is available one time. If you want to try it another time, it needs to be purchased again, as a new mock exam voucher code needs to be generated by PeopleCert.

When is my result good enough to try the actual test?

To pass the official ITIL 4 Foundation exam, you need to have 26 correct answers out of 40 questions.
Nevertheless, we suggest to aim for a better score on the practice test, somewhere around 80%-90%, as the actual exam questions might be a bit harder.

For more details on the official exam, please check our dedicated exam preparation article.

And for some insider tips and tricks, you can check THIS out.

What if I didn't do so good on the practice exam?
  • Well, you can always get in touch with us 🙂
  • You can attend one of our accredited ITIL 4 Foundation courses
  • Or have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube
  • You could also ask us for some one-on-one exam preparation for an hourly fee
What are the requirements to take the ITIL 4 Foundation practice test?

There are no prerequisites for taking the ITIL 4 Foundation mock exam, however, it is suggested to attend the official course or prepare in some other way.

For a compilation of the most important exam topics, please have a look at our ITIL 4 Foundation Exam Preparation video series on YouTube.

9 reviews for ITIL® 4 Foundation eLearning – Basic

  1. Rated 5 out of 5

    Lucian (verified owner) – 18.03.2025

    Thank you guys! I passed with a higher grade than I expected. I highly recommend your course. It is spoken very clearly with the right speed. The test after each section makes the content memorable. As learnt in ITIL the outcome must be valuable. And so to say this outcome is more than valuable. Keep it up! Best regards from Switzerland

    • Alexander Schmidt – 11.04.2025

      Hi Lucian
      Thank you very much for taking the time and leaving such a nice feedback.
      I am happy, that our course helped you. So mission accomplished for us :).
      All the best,
      alex

  2. Rated 5 out of 5

    Nehemiah Bowman – 20.06.2024

    I had watched several Youtube video trying to self-learn ITIL Foundations, but it was not sticking and several concepts and practices were blending and confusing me…I needed help, and I needed a course with the test cost included (because the course with test is cheaper than just the test cost). This course and Alexander’s teachings helped straighten everything out to a point that I could not only understand it, but I could explain it as well. The teachings are great! To be transparent, I also purchase an additional 6 tests on Udemy, to feel more confident with different questions, but a lot of them were similar to Value Insights’ offerings.

    As for opportunistic feedback, If there could be one thing that could be improved it would be that when you select the wrong answer that guidance or an explanation be given as to why the correct answer is correct. This is minor. In fact, for some learners it might be more effective not having the explanation, because they will have to look up the information themselves for memory for topic/subject association, which can lead to better retention as well (though it is more time consuming. Maybe offer the explanation as an option for the user to toggle on or off?

    I would absolutely recommend this course for anyone looking to get ITIL Foundations certified. Alexander’s deliverry is great with a touch of humor every now and then. He breaks down the principles and concepts into language that makes sense. The course also comes with a free retake (if needed). You will be hard pressed to find better value for your investment. I just wish he taught more ITIL tests LOL. RECOMMENDED!!!

    • Alexander Schmidt – 25.01.2025

      Thank you very much for your kind feedback. It is great, that our course was easy to digest and that it helped you.
      We will consider how we could build such an option with explanations to the wrong answers.
      It might be some work, but I believe it would be worth it.
      Thanks again and alle the best,
      Alex

  3. Rated 5 out of 5

    Sven – 11.04.2024

    I came across this course on Youtube and was inspired to access all of its content. The investment was worth it!
    The content, structure, delivery and tools around it are excellent. There are plenty of exercise questions, which you can filter, in my case to focus on persistently wrong anwers and thereby improve my exam chances. All in all I can only recommend it. I passed the exam with no difficulties. I appreciated the fact that I didnt just pay and never heard again but received several Emails in the process to accompany my experience.

    • Alexander Schmidt – 25.01.2025

      Hi Sven
      Thank you so much for your great feedback.
      I am really happy, that our course helped you pass your exam.
      Best wishes,
      Alex

  4. Rated 5 out of 5

    Z. Reci – 22.03.2024

    Thank you for the material and course. I passed the test with that!
    Highly recommended. Price was also top!

    Had few times contact with Alex and he replied fast and professional. Many thanks!

    All the best

    • Alexander Schmidt – 25.01.2025

      Thank you very much for your kind feedback. I am happy, that our course helped you.
      All the best,
      Alex

  5. Rated 5 out of 5

    Christian – 17.05.2023

    For me the most efficent way to understand the ITILv4 framework (or the differencees to ITILv3) and best way to prepere for exam.

    Many Thanks
    Christian

    PS: Perhaps you con think about to include the book “ITIL® Foundation Essentials” to you bundle – for me always a very helpful reference.

    • Alexander Schmidt – 17.05.2023

      Dear Christian
      Thank you very much for your kind review and suggestion regarding the book, which is a great idea.
      We are glad that our course helped you prepare for your exam.
      All the best,
      Alex

  6. Rated 5 out of 5

    Andrei P. – 01.03.2023

    The overall value for money is excellent. Anyway i would recommend some full go through the manual before fixing the info with this course. It will organically narrow knowledge to help you with exam.

    • Alexander Schmidt – 01.03.2023

      Dear Andrei
      Thank you so much for your kind review.
      We are glad, that you liked our course, and thanks for the suggestion.
      Going through the manual is certainly an excellent idea.
      All the best,
      Alex

  7. Rated 5 out of 5

    Stef (verified owner) – 25.10.2022

    The ITIL4 Foundation course from Value Insights is a very valuable course with great resources, video explanations and other training material.

    I like the way the course is designed and how Alex Schmid (the trainer of the course) explains all necessary topics that are relevant for the ITIL4 exam. Above that he really wants you to understand the framework and gives you all the tools you need to be prepare for the desired certification and also to become an expert in the field.

    I also appreciate very much that the team from Value Insights answers to questions very quick and is happy about every constructive feedback to the course in order to improve the learning experience for their users.

    In addition the team provides a lot of free content online to help you understand the concepts and become confident in acing the exam.

    So don’t waste your time on other material.
    Here you are in the right place.

    Thank you to Alex and Value Insights!

    • Alexander Schmidt – 26.10.2022

      Hi Stef
      Wow, that is an amazing feedback, which is highly appreciated.
      It means a lot to us, that you liked the course and that you would recommend it to others.
      I am really happy that enjoyed it, and again, your feedback given throughout the course is also invaluable to us, so thanks for that as well.
      I hope you will be able to successfully utilize the concepts, but I am happy to help in future as well.
      Best wishes,
      Alex

  8. Rated 5 out of 5

    Brad Kaplan (verified owner) – 10.08.2022

    A great course. I used this course in conjunction with another book because I need to see it, hear it, and write it. The course was well paced and the videos were just the right size.

    • Alexander Schmidt – 10.08.2022

      Hi Brad
      Thanks a lot for your kind feedback.
      I am glad that you liked our course and that it helped you pass the exam.
      Best Regards,
      Alex

  9. Rated 5 out of 5

    Boonyasit Mahaboonpeng (verified owner) – 12.06.2022

    It’s an amazing and intensive course.
    I took only this course with no any other reading and passed the exam on my first attempt with great score!!

    It covers all the necessary topics you need to know for ITIL 4 foundation exam.

    I give all credit to the instructor, Alex, for his well explained and always support even after I finished the course.

    • Alexander Schmidt – 12.06.2022

      Hi Boonyasit
      Thank you so much for your great feedback. We highly appreciate it 🙂
      Also, big congratulations on your great result.
      We are really happy that our course fulfilled your expectations, and we are happy to help in case of future questions.
      All the best,
      Alex

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