ITIL® 4 FOUNDATION E-LEARNING
This certification training course is designed to give attendees a comprehensive understanding of the new ITIL 4 framework, focusing on agile practices and their role in modern IT-enabled businesses.
ITIL 4 Foundation Certification Overview
ITIL 4 Foundation Certification Overview
This self-paced ITIL 4 Foundation eLearning is available online and as an app with Learnify. It provides an overview of the complete ITIL 4 framework, the core concepts and the terminologies of the ITIL 4 Service Value System. By the end of this ITIL 4 certification course, you will understand how ITIL evolved to adopt Lean and Agile concepts into a modern, state-of-the-art service management framework. In fact, the worldwide #1.
Furthermore, you will be fully prepared to master the included official ITIL 4 Foundation exam.
ITIL 4 E Learning Key Features
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Easily Digestible130 bite-sized videos explaining the ITIL 4 concepts
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Exam SimulatorProviding the same experience as the actual exam so you know what to expect
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Pass For Sure1 voucher + 1 FREE retry at the official, online-proctored ITIL 4 Foundation exam
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Personal ConsultationA 1.5h live online consultation with our passionate ITIL 4 Trainer, Alex Schmidt
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Memo Trainer TMBest possible knowledge retention with 300+ mock exam questions
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Engaging StyleAn engaging and fun presentation style spiked with ral-life examples, just like a live training
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Reach The Trainer AnytimeEnjoy live discussions throughout the whole course, whenever you have questions
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Trivia GameHave some fun with our exclusively developed ITIL 4 Foundation Trivia Game
We are proud of the quality of our courses and guarantee, that you will have a great experience.
You will learn everything you need to know for the official ITIL 4 Foundation exam.
For the unlikely event of you not passing the exam on the first try, we pay for the next try.
No questions asked!
ITIL 4 SERVICE MANAGEMENT VIDEOS Samples
Examples
ITIL4 EXAM Pricing Options
ITIL 4 FOUNDATION
E-LEARNING BASIC
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FREE exam retry included
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Over 300 mock exam questions
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Engaging and fun presentation style
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Our ITIL 4 Trivia Game
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ITIL 4 FOUNDATION
E-LEARNING PREMIUM
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Everything from the basic package
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1.5h of personal consultation
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Tailored exam preparation
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ITIL 4 FOUNDATION
ONLINE CLASS
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Everything from the E-Learning package
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30 days of Q&A after the course
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Weekday and weekend options
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Why our ITIL 4 Foundation Training?
At least based on the feedback of thousands of happy ITIL 4 Foundation certificate holders who have watched our videos over 1 Million times.
It is generally known, that the Atacama Desert is the driest place on Earth. But only to those, who have never attended a badly presented ITIL training.
And this is exactly why we have created an engaging and fun experience. Because ITIL is not this last-century, dusty management framework, but an exciting, modern and fresh guidance centered around Lean and Agile thinking.
It is generally known, that the Atacama Desert is the driest place on Earth. But only to those, who have never attended a badly presented ITIL training.
And this is exactly why we have created an engaging and fun experience. Because ITIL is not this last-century, dusty management framework, but an exciting, modern and fresh guidance centered around Lean and Agile thinking.
As an Accredited Training Organization (ATO) and official partner of PeopleCert and AXELOS, we guarantee, that you will learn everything you need to pass the official ITIL 4 Foundation exam, while having the best possible training experience.
Our accreditation is your insurance for superior quality of the content, style and delivered value. It has been granted to us as a result of a meticulous quality control executed by our accreditation partner, PeopleCert.
We are a small training company passionate about Agility and Service Management, caring about every attendee, and not just a huge training corporation who sends a different random trainer from LinkedIn to every course.
With us, all your questions will be answered, no concern will be left unaddressed and everything will be done to ensure your success during the official exam and while applying the framework in real-life situations in your role.
All our training courses, eLearnings and materials have been crafted with an enormous focus on customer’s needs. Our experiences from over 15 years in IT Service Management and training delivery, led to an ITIL 4 Foundation eLearning with a razor sharp focus on the necessary topics and how this knowledge can be applied most effectively in real life.
We know the most common pain-points, questions and concerns, and we have made sure, that these are addressed in the course curriculum. But if you feel, that something is missing, you can reach our trainer via the discussion feature of the course.
Certified candidates are highly valued for their skills and expertise and are therefore preferred by hiring companies. On completing the course, a certified candidate has a better understanding of IT Service Management, which makes them more valuable for the company.
Get the ultimate competitive edge, as ITIL 4 certified professionals earn up to 40% more than their non-certified peers. Learn how to use modern IT Service Management in the workplace and combine it with Agile, Lean and DevOps
As an Accredited Training Organization (ATO) and official partner of PeopleCert and AXELOS, we guarantee, that you will learn everything you need to pass the official ITIL 4 Foundation exam, while having the best possible training experience.
Our accreditation is your insurance for superior quality of the content, style and delivered value. It has been granted to us as a result of a meticulous quality control executed by our accreditation partner, PeopleCert.
We are a small training company passionate about Agility and Service Management, caring about every attendee, and not just a huge training corporation who sends a different random trainer from LinkedIn to every course.
With us, all your questions will be answered, no concern will be left unaddressed and everything will be done to ensure your success during the official exam and while applying the framework in real-life situations in your role.
All our training courses, eLearnings and materials have been crafted with an enormous focus on customer’s needs. Our experiences from over 15 years in IT Service Management and training delivery, led to an ITIL 4 Foundation eLearning with a razor sharp focus on the necessary topics and how this knowledge can be applied most effectively in real life.
We know the most common pain-points, questions and concerns, and we have made sure, that these are addressed in the course curriculum. But if you feel, that something is missing, you can reach our trainer via the discussion feature of the course.
Certified candidates are highly valued for their skills and expertise and are therefore preferred by hiring companies. On completing the course, a certified candidate has a better understanding of IT Service Management, which makes them more valuable for the company.
Get the ultimate competitive edge, as ITIL 4 certified professionals earn up to 40% more than their non-certified peers. Learn how to use modern IT Service Management in the workplace and combine it with Agile, Lean and DevOps
OFFICIAL COURSE OUTLINE
Introduction
- Exam Format, Most Important Topics, A Little History, Lean-Agile Influence
- Key Components
- Value, Stakeholders, Services And Products, Service Offerings, Service Relationships
Dimensions and Principles
- The Four Dimensions of Service Management
- The Seven Guiding Principles
Service Value Chain & Continual Improvement
- The Service Value Chain Activities
- Continual Improvement
The Most Important Practices
- Continual Improvement
- Change Enablement
- Incident Management
- Problem Management
- Service Desk
- Service Level management
- Service Request Management
Other Practices to Know
- General Management Practices
- Service Management Practices
- Technical Management Practices
Screenshots
WHAT OUR CUSTOMERS SAY
