Loading Events

« All Events

  • This event has passed.

ITIL 4 Foundation – Online – Feb. 6/13/20/27, 2021

06.02.2021 @ 14:00 - 17:30 CET

CHF900
itil 4 foundation badge cpd transparent logo png

ITIL 4 FOUNDATION - ONLINE CLASS

This course is designed to give attendees a comprehensive understanding of the new ITIL 4 Framework focusing on agile practices and their role in modern ITSM.

14 hours

Delivered on 4 Saturdays 14:00-17:30 GMT+1

CHF 900

Including the course slides, exam and certification!

Online Class

This course will be delivered online by our ITIL 4 Trainer, Alex Schmidt

Exam Included

One take at the official exam is included

COURSE FACTS

In this course, you will learn about:

  • A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
  • The guiding principles of ITIL 4
  • The four dimensions of Service Management
  • Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
  • How ITIL 4 practices describe modern Service Management

You can also watch this short video!

Soft Copy
You will receive the manual and other course material in PDF format for personal use.

Exam
The official ITIL 4 Foundation exam with Peoplecert.org is included in the price.

Certificate
The certificate will be available for download in PDF format after passing the exam.

Digital Badge

itil 4 foundation badge cpd transparent logo png

The digital badge will be available through Acclaim for sharing on LinkedIn or other social media pages and download in PNG format after passing the exam.

Online Resources
Attendees, who pass the exam get a one-year subscription to the MyITIL platform provided by AXELOS, allowing them to access videos, templates, white papers and other useful Service Management resources.

Those who require a basic understanding of the ITIL framework and those who want to understand how ITIL can be used to enhance IT service management IT professionals or others working within an organization that has adopted ITIL.

There are no specific requirements, anyone is welcome the courses, especially those who want to learn about modern IT Service Management and require a basic understanding of the ITIL framework and those who want to understand how ITIL can be used to enhance IT Service Management, or IT professionals working within an organization that has adopted ITIL.

ADDITIONAL QUESTIONS?

What if the course in cancelled?

Should we cancel the course due to unforeseen circumstances, you are entitled to a full refund of the paid price.

What if I need to cancel my attendance?

Until 15 days before the course start a cancellation is possible via e-mail with no further fees.

After this period, following applies:

  • Change of participant – Free
  • Change to another course – 10% of course fee is charged in addition
  • Cancellation or Absence — No refund is possible

More details can be found on Section 4 of our General Terms and Conditions.

What is ITIL 4?

ITIL 4 is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindset to meet ever-changing business needs and deliver value to its users. ITIL is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.

How long is the certificate valid?

The ITIL 4 Foundation certificate does not expire at all.

How do I get my digital badge?

After successfully passing the exam, you will receive an e-mail from AXELOS with the next steps, which include:

  • Creating an account on the AXELOS platform
  • Signing up for a one-year subscription for MyITIL (included in the course price)
  • Creating an account on the Acclaim platform
  • And last but not least, Accepting your badge

A more detailed explanation can be found in our dedicated article.

When shall I join the online meeting?

Best would be 15 minutes before the course start, to ensure enough time for possible troubleshooting, but you can arrive a bit earlier to do some networking.

Who should I call in case I have issues?

You can reach us at +41 61 554 03 93

30 days Q&A
After completing the course you can reach out to us for 30 days to discuss about any questions you may have regarding the course content and material.

Exam Preparation
We offer a 1,5 hours online session to our course attendees after the course, where we discuss and review key ITIL 4 Foundation topics which will help you to pass the exam.

Multilingual Delivery
This course is offered by default in English, but we can also deliver it in German.

Cool Games
We have implemented fun games into this course to drive the attendee engagement and to practice what is covered.

Please provide your title
Please provide your title
Please provide your first name
Please provide your first name
Please provide your first name
Please provide your first name
Please provide your Email address
Please provide your Email address
Do you want us to call you?
Field is required!
Field is required!
Please provide your phone number
Please provide your phone number
Please provide a subject
Please provide a subject
Please type your message
Please type your message
Field is required!
Field is required!

Course Details

  • Which training are you interested in?
  • ITIL 4 Foundation
  • Leading SAFe
  • SAFe for Teams
  • SAFe Product Owner / Product Manager
  • SAFe Scrum Master
  • Scrum Master
  • Scrum Product Owner
  • Scrum Master & Product Owner
  • Scrum@Scale Practitioner
Please select a course
Please select a course
Please select a date
Please select a date
Number of Attendees
-
+
The attendee count must be at least 1
The attendee count must be at least 1

Personal Details

Please provide your title
Please provide your title
Please enter your first name
Please enter your first name
Please enter your last name
Please enter your last name
Please enter your e-mail address
Please enter your e-mail address
Please make sure that your e-mail address is correct
Please make sure that your e-mail address is correct
Please provide a valid phone number
Please provide a valid phone number

Company Details

Please enter your company\\\'s name
Please enter your company\\\'s name
Please enter your office address
Please enter your office address
Please enter a ZIP code
Please enter a ZIP code
Please enter a city
Please enter a city
  • Country*
  • Åland Islands
  • Afghanistan
  • Albania
  • Algeria
  • American Samoa (US)
  • Andorra
  • Angola
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda (UK)
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Botswana
  • Brazil
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burma (Myanmar)
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Central African Republic
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Congo, Democratic Republic of the
  • Congo, Republic of the
  • Cook Islands (NZ)
  • Costa Rica
  • Croatia
  • Cuba
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • East Timor (Timor-Leste)
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (UK)
  • Faroe Islands (Denmark)
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia (France)
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar (UK)
  • Greece
  • Greenland (Denmark)
  • Grenada
  • Guam (US)
  • Guatemala
  • Guernsey (UK)
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong (China)
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Isle of Man (UK)
  • Israel
  • Italy
  • Ivory Coast
  • Jamaica
  • Japan
  • Jersey (UK)
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Korea, North
  • Korea, South
  • Kosovo
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau (China)
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Mauritania
  • Mauritius
  • Mayotte (France)
  • Mexico
  • Micronesia, Federated States of
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Morocco
  • Mozambique
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Caledonia (France)
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue (NZ)
  • Norfolk Island (Australia)
  • Northern Mariana Islands (US)
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestinian territories
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn Islands (UK)
  • Poland
  • Portugal
  • Qatar
  • Réunion (France)
  • Romania
  • Russian Federation
  • Rwanda
  • São Tomé and Príncipe
  • Saint Helena, Ascension and Tristan da Cunha (UK)
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Pierre and Miquelon (France)
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Sudan
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Svalbard and Jan Mayen (Norway)
  • Swaziland
  • Sweden
  • Switzerland
  • Syria
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Togo
  • Tokelau (NZ)
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vatican City
  • Venezuela
  • Vietnam
  • Wallis and Futuna (France)
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe
Please select a country
Please select a country
Field is required!
Field is required!

SIGN UP NOW!

OUR OTHER UPCOMING COURSES

Details

Date:
06.02.2021
Time:
14:00 - 17:30 CET
Cost:
CHF900
Event Category:
Website:
https://valueinsights.ch/training-registration-itil-4-foundation-online-feb-2021/?course=ITIL4F&date=06-02-2021

Venue

Online

Organiser

Value Insights GmbH
Phone
+41 61 554 03 93
Email
info@valueinsights.ch
View Organiser Website