Delivered on 4 Saturdays 14:00-17:30 GMT+1
Including the course slides, exam and certification!
This course will be delivered online by our ITIL 4 Trainer, Alex Schmidt
One take at the official exam is included
You can also watch this short video!
[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-angle-down” add_icon=”true” title=”What You Get” tab_id=”1591028256345-846d819b-d631″][vc_column_text]Soft CopyExam
The official ITIL 4 Foundation exam with Peoplecert.org is included in the price.
Certificate
The certificate will be available for download in PDF format after passing the exam.
Digital Badge
The digital badge will be available through Acclaim for sharing on LinkedIn or other social media pages and download in PNG format after passing the exam.
Online Resources
Attendees, who pass the exam get a one-year subscription to the MyITIL platform provided by AXELOS, allowing them to access videos, templates, white papers and other useful Service Management resources.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-angle-down” add_icon=”true” title=”Target Audience” tab_id=”1591028465474-a6ca4762-aa43″][vc_column_text]Those who require a basic understanding of the ITIL framework and those who want to understand how ITIL can be used to enhance IT service management IT professionals or others working within an organization that has adopted ITIL.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-angle-down” add_icon=”true” title=”Requirements” tab_id=”1591028489808-e530338a-4b58″][vc_column_text]There are no specific requirements, anyone is welcome the courses, especially those who want to learn about modern IT Service Management and require a basic understanding of the ITIL framework and those who want to understand how ITIL can be used to enhance IT Service Management, or IT professionals working within an organization that has adopted ITIL.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column width=”1/2″][vc_custom_heading text=”ADDITIONAL QUESTIONS?” font_container=”tag:h2|font_size:40|text_align:center” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][vc_tta_accordion shape=”square” c_icon=”” active_section=”1111″ css_animation=”none” no_fill=”true” collapsible_all=”true”][vc_tta_section i_icon_fontawesome=”fa fa-angle-down” add_icon=”true” title=”F.A.Q.” tab_id=”1591028533469-808c2a73-78bf”][vc_toggle title=”What if the course in cancelled?” style=”round” color=”peacoc”]Should we cancel the course due to unforeseen circumstances, you are entitled to a full refund of the paid price.[/vc_toggle][vc_toggle title=”What if I need to cancel my attendance?” style=”round” color=”peacoc”]Until 15 days before the course start a cancellation is possible via e-mail with no further fees.
After this period, following applies:
More details can be found on Section 4 of our General Terms and Conditions.[/vc_toggle][vc_toggle title=”What is ITIL 4?” style=”round” color=”peacoc”]ITIL 4 is the latest release of the globally acknowledged IT Infrastructure Library framework. It provides guidance to businesses and individuals on how to use modern IT Service Management practices combined with an Agile mindset to meet ever-changing business needs and deliver value to its users. ITIL is supported by a comprehensive certification scheme, which spans knowledge from the principles to how the entire framework fits together.[/vc_toggle][vc_toggle title=”How long is the certificate valid?” style=”round” color=”peacoc”]The ITIL 4 Foundation certificate does not expire at all.[/vc_toggle][vc_toggle title=”How do I get my digital badge?” style=”round” color=”peacoc”]After successfully passing the exam, you will receive an e-mail from AXELOS with the next steps, which include:
A more detailed explanation can be found in our dedicated article.[/vc_toggle][vc_toggle title=”When shall I join the online meeting?” style=”round” color=”peacoc”]Best would be 15 minutes before the course start, to ensure enough time for possible troubleshooting, but you can arrive a bit earlier to do some networking.[/vc_toggle][vc_toggle title=”Who should I call in case I have issues?” style=”round” color=”peacoc”]You can reach us at +41 61 554 03 93[/vc_toggle][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-angle-down” add_icon=”true” title=”Why Value Insights?” tab_id=”1591180591036-be0ee017-2463″][vc_column_text]30 days Q&A
After completing the course you can reach out to us for 30 days to discuss about any questions you may have regarding the course content and material.
Exam Preparation
We offer a 1,5 hours online session to our course attendees after the course, where we discuss and review key ITIL 4 Foundation topics which will help you to pass the exam.
Multilingual Delivery
This course is offered by default in English, but we can also deliver it in German.
Cool Games
We have implemented fun games into this course to drive the attendee engagement and to practice what is covered.[/vc_column_text][/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-angle-down” add_icon=”true” title=”Do you have any other question?” tab_id=”1591028533403-23152ec6-1e98″]