Tired of dull meetings, poorly designed workshops and lifeless events? Well, the solution to all of that is FREE and probably not what you think... Table of Contents Liberating Structures:... read more →
The official ITIL 4 Foundation Candidate Syllabus describes the most important topics for the ITIL4 Foundation exam and explains how many questions to expect per topic. Table of Contents Exam... read more →
In this article, we explore how much acquiring an ITIL 4 certification can cost you with solutions ranging from as cheap as possible to the most expensive ones. Table of... read more →
So, you are preparing for the ITIL 4 Foundation exam and you have had your fill of studying, but you still feel a bit unsure?No worries, this article is here... read more →
The Seven Guiding Principles of ITIL 4 will help your organization to handle any situation by creating an Agile, value-focused mindset. Table of Contents Why should you care about the... read more →
Read about the synergies between ITIL 4 and SAFe to see how you can reap the benefits of both modern Service Management and Agile Product Development. Table of Contents Isn’t... read more →
Knowledge Management in ITIL 4 aims to capture and effectively utilize knowledge across the organization with the goal to improve value. Table of Contents Oh, what an amazing topic for... read more →
The ITIL 4 Service Value Chain is a flexible operating model containing six activities needed to transform demand into value for customers. Table of Contents What is the ITIL 4... read more →
The ITIL 4 Service Value System describes how all components of a Service Management organization work together for best value co-creation. Table of Contents What is the ITIL 4 Service... read more →
Always wondered about abbreviations in ITIL? Look no further and check out the top ITIL 4 acronyms you need to know in our article. Table of Contents “What is the... read more →