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Agile

The ITIL 4 Practice Guides

…or how to start implementing ITIL 4 within your organization. Table of Contents Foreword ITIL 4 was officially launched February 2019 with the ITIL 4 Foundation course and has since been extended

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IT Service Management

ITIL 4 Official Certification Scheme

The new ITIL 4 Certification Scheme Since beginning of 2019, ITIL 4 is officially available on the ever-changing and highly volatile market of IT Service Management frameworks. There are plenty

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