I am an experienced IT manager, coach and trainer who is passionate about Agile at team (Scrum, Kanban, XP…) and at scaled level (SAFe, Nexus, Scrum@Scale…). Having 15+ years experience in project, program and portfolio management, product management, software development and IT supply chain.

Currently working in one of the largest pharmaceutical company in the world, I have lead and managed teams of various sizes in different geographical locations (China, Singapore, Switzerland) throughout my career.

I am a Registered Scrum Trainer (RST) and a SAFe Program Consultant (SPC). Furthermore, I hold over a dozen of professional certificates* in addition to a Master degree in Computer Science/Electronics and an MBA. I was trained by Jeff Sutherland as Scrum Master in May 2015 and certified as a Scrum Trainer by Dr Sutherland again in October 2019 in Boston.

I speak English, French, Chinese and conversational German. When not training or coaching, I enjoy spending time with my wife and my 3 little boys.

*:Certified Scrum Master (CSM), Professional Scrum Master I & II (PSM I, II), Professional Scrum Product Owner (PSPO), Scaled Professional Scrum (SPS), Project Management Professional (PMP) and PMI Agile Certified Practitioner (PMI-ACP)

I am Alex, a German IT Service Management enthusiast with over 15 years of experience in various multinational companies based in Switzerland and Hungary. My main passion is sharing my knowledge with people, primarily through engaging training courses or individual coachings. Whenever I get the chance to help people understand modern IT Service Management practices, I feel happiest in my professional role.

In addition to my experiences, I have achieved several official certifications, including ITIL 4, PRINCE2, HERMES, Scrum and Scaled Agile (SAFe).

Beyond IT Service Management, I am a strong advocate of an Agile mindset, constantly promoting the breakdown of organizational barriers and fostering a unified approach to satisfying customer needs.

“Start where you are” and “Progress iteratively with feedback” are some of the guiding principles I believe should be at the core of any initiative or improvement.

In my private time, I am a happily married, father of a lovely girl, a passionate landscape photographer, seizing every opportunity to go out shooting and flying my drone. Living in Switzerland, I am continually amazed by the beauty of nature every time I am outside.