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Value Insights Value Insights
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About Alexander Schmidt

Hi Reader, my name is Alex and I am an officially accredited ITIL 4 Trainer for all available modules. I am very enthusiastic about this release and the changes it brings to the world of modern Service Management. I am a passionate trainer, landscape photographer, drone pilot and nature lover.
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The ITIL 4 Practices Overview

The ITIL 4 Practices Overview[ps2id id='itil4practicesoverview'... read more →
  • 20.07.2020
  • Alexander Schmidt
  • 1 Comment
  • Agile, IT Service Management
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ITIL 4 Foundation Exam Preparation Done Right – The Complete Guide

Looking for guidance on passing the official ITIL 4 Foundation exam? Look no further, you have come to the right place! Table of Contents Passing the official ITIL 4 Foundation... read more →
  • 15.07.2020
  • Alexander Schmidt
  • 2 Comments
  • Agile, IT Service Management
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Difference between Value Streams and Processes

Table of Contents What are Value Streams? The three steps to successful Value Stream Mapping Why should YOU run Value Stream Mapping as well? The Types of Waste... read more →
  • 04.06.2020
  • Alexander Schmidt
  • No Comments
  • Agile, IT Service Management
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How do the ITIL and other PeopleCert online proctored exams work?

Table of Contents New Way of Taking Exams Available PeopleCert Exams / Cetifications How to Purschase PeopleCert Exams How Do PeopleCert Exams Work Advantages of Online Proctored Exams... read more →
  • 01.04.2020
  • Alexander Schmidt
  • 2 Comments
  • Agile, IT Service Management
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What’s the hype with digital badges?

Table of Contents What are Digital Badges?They are the digital form of tokens we used to pin on our vests. They are a display of our achievements, in a format,... read more →
  • 24.03.2020
  • Alexander Schmidt
  • No Comments
  • Agile, IT Service Management
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The ITIL 4 Practice Guides

...or how to start implementing ITIL 4 within your organization. Table of Contents Foreword What are Practices? The ITIL 4 Practice Guides Why do you need the Practice Guides?... read more →
  • 10.03.2020
  • Alexander Schmidt
  • 2 Comments
  • Agile, IT Service Management
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Are you ready to pass the ITIL 4 Foundation exam? Try our Quiz!

Table of Contents The ITIL 4 Foundation ExamPassing the ITIL 4 Foundation exam is the first step in the new ITIL 4 Certification Scheme and might be trivial to some but can... read more →
  • 05.02.2020
  • Alexander Schmidt
  • 105 Comments
  • Agile, IT Service Management
How to get the ITIL 4 foundation digital badge

How to get the ITIL 4 Foundation Digital Badge

Table of Contents How to get your well deserved ITIL 4 Foundation digital badge Register for your ITIL 4 exam Passing your exam And now the badge-acquiring fun... read more →
  • 28.11.2019
  • Alexander Schmidt
  • 11 Comments
  • IT Service Management
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How to pass the ITIL 4 Foundation exam – The complete study guide

In this article, you will find everything you need to know about the ITIL 4 Foundation exam. Question types, most important topics and our insider tips and tricks. Table of... read more →
  • 28.11.2019
  • Alexander Schmidt
  • 8 Comments
  • IT Service Management
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ITIL 4 Official Certification Scheme

Table of Contents The new ITIL 4 Certification Scheme I am an ITIL v3 Expert or have at least 17 credits I don’t have enough ITIL v3... read more →
  • 14.11.2019
  • Alexander Schmidt
  • 6 Comments
  • IT Service Management
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